Why Logistics Is Underserved by AI

Logistics Is Underserved by AI

Logistics isn't something we tend to think about on an everyday basis. We order a thing on Amazon, and it arrives at our doorstep. We take our car to the shop, they change the oil and the windscreen viper. We don't stop and think about how it got there, but indulge me for a moment on the reverse journey of a windscreen viper:

  • Before mounting it, it was delivered to the shop by a Last Mile distribution provider.
  • Prior to final delivery, it was stored in a parts warehouse managed by a 3PL logistics company.
  • Before that, it was received by Line Haul from a windscreen manufacturer warehouse.
  • The Manufacturer received rubber, aluminium, bearings, etc., from various warehouses, by Line Haul, Shipping, Air Freight, etc.
  • Each of those warehouses received their goods from ...

Logistics is complicated.

What does that have to do with AI? At every step of the above journey, the goods are tracked, inspected, counted, packed, scanned in and out, etc. The vast majority of those operations are manual, time consuming, and at times, complex and very hard to make consistent. Consistency is absolutely key in any professional logistics company, as their customers rely on the correct and speedy transmission of goods, especially in a time where every supply chain is Just-In-Time and global supply chains are overstretched.

Consistency and Speed are the operative words here, so it stands to reason that automating some of those manual processes would have a major impact on the logistics provider's ability to serve their customers while reallocating redundant manual work into revenue generating activities (for example, freeing up people from stock counting to load trucks instead).

So, the answer to the question as to why Logistics as a sector is underserved is that.

  1. It's a complex business
  2. Optimising relevant manual processes requires visual data
  3. Global scaling of computer vision is complicated

This is why we built the Sentispec Access platform - translating visual data into business insights - to improve logistics companies' ability to serve their customers whilst improving operating margins.

We do this by automating Stock Taking, Load Management, and Fill Rate inspections, and we have the ability to build tailored solutions for customers on top of the platform and crucially scale those solutions globally.

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